我們的“方針”是向顧客提供穩定的、高質量的服務。 為實現該方針，Intertek 商業保障部規定以下內容：
- To understand the importance of impartiality and confidentiality in carrying out its management system and process/product certification activities.
理解在實施管理體系和過程/產品認證活動中公正和保密的重要性
- To manage conflict of interest and ensure objectivity of its management system and process/product certification activities.
管理各方利益沖突，并確保管理體系和過程/產品認證活動的客觀性
- To identify clients’ requirements, measure its performance against those requirements, and continuously implement initiatives to improve its services.
識別客戶要求，對照要求來測量其績效，并不斷采取措施以改善服務
- To continuously innovate ways to serve our clients’/stakeholders’ needs.
持續創新服務方式，以滿足我們的客戶/利益相關方的需要
- To develop and offer high-quality services that meet the needs of the community and our clients regarding the quality/environmental/safety/sustainability impacts of our operations and services.
開發和提供高質量的服務，以滿足社區和我們客戶的與質量/環境/安全/持續性相關的、影響我們運營和服務的需求
- To maintain international recognition of our services in support of our clients’ current and future requirements and expectations, including continuing professional development of our staff.
保持我們服務的國際認可，以支持我們客戶當前和未來的需求和期望，包括公司員工持續的專業發展
- To continually satisfy the requirements of ISO/IEC 17021, ISO/IEC 17065, and ISO/IEC 17024:2012 including the national/regional versions of the same, and the related IAF Mandatory Documents and the other documents related to the various services offered by Intertek and issued by the relevant Accreditation Bodies and Sector Authority Organizations.
持續滿足 ISO/IEC 17021 和、ISO/IEC 17065 以及 ISO/IEC 17024:2012 的要求，包括國家/地 區相同的版本、相關的 IAF 的強制文件，以及與天祥提供的各種服務有關且由相應認可機構和地 區授權組織發布的文件
- OUR VISION AND OBJECTIVES 愿景和宗旨/目標 Our vision is: To be a leading global solutions provider for auditing and management system needs, with global presence, local expertise, and focus on value-added and service quality.
我們的愿景是：成為全球領先的方案解決提供商，滿足具有全球影響力的審核和管理體系需求、本地專業知識， 并且專注于增值和服務質量。
為支持這一愿景和上述方針，我們建立了下列目標：
- Customer: To provide value-added services and deliver innovative solutions to facilitate our customers’ success in the global marketplace, by offering comprehensive global Supply Chain Assurance services, unparalleled expertise and thought leadership. To deploy a “Total Customer Focus” philosophy throughout the organization.
客戶：通過提供全面的全球供應鏈保障服務、無與倫比的專業知識和思想領導，提供增值服務和履行創新的解決方案以協助客戶在全球市場獲得成功。在組織內推行“全面以客戶為關注焦點”的理念
- Process: to establish and continuously improve efficient and effective processes that support deliver excellent services which add value to our customers’ business.
過程：建立并持續提高過程的效率和有效性，以支持為我們客戶業務增值提供的卓越的服務
- People: To promote a culture where motivated and satisfied customer-oriented employees can flourish, experience professional fulfilment, and reach their highest potential.
人員：建立企業文化，以激勵并滿足以顧客為導向的員工的發展、積累專業實踐經驗、并發揮其最大潛能
- Finance: To deliver outstanding results through sound and thorough financial practices, superior profitability, and sustainable revenue growth.
財務：通過完善全面的金融實踐、優秀的盈利能力和可持續的經營增長來獲得杰出的結果
- Technology: To operate a state-of-the-art ecosystem that enables seamless service delivery, promotes innovation, and ensures sustainable competitive advantage across all aspects of our operations.
技術：運營最先進的生態系統，實現無縫服務交付、促進創新，并且確保我們運營的各個方面具有可持續的競爭優勢
以下是我們的公開文件，以便您了解我們更多信息：
聲明：獲證組織必須定期接受監督審核并經審核合格方可保持證書有效， 證書信息及狀態（包含有效、暫停、注銷或撤銷）可在國家認證認可監督管理委員會官方網站（www.cnca.gov.cn）上查詢，也可通過certificate.validation@intertek.com及證書上二維碼信息進行查詢。暫停期間獲證組織不得以任何方式使用認證證書、認證標識或引用認證信息。證書注銷或撤銷后，獲證組織有義務立即歸還給Intertek，證書將不再有效。
認證領域認證規則基礎備案信息可至國家認證認可監督管理委員會官方網站（http://cx.cnca.cn/CertECloud/institutionBody/authenticetionList）查詢。如需獲取詳細信息，可致電我機構詳詢。
認證收費將根據認證申請方規模、行業歸屬等多種條件核定。如需獲取詳細信息，可致電我機構詳詢。
