我們的“方針”是向顧客提供穩(wěn)定的、高質(zhì)量的服務(wù)。

 為實現(xiàn)該方針，Intertek 商業(yè)保障部規(guī)定以下內(nèi)容：

  • To understand the importance of impartiality and confidentiality in carrying out its management system and process/product certification activities.
    理解在實施管理體系和過程/產(chǎn)品認證活動中公正和保密的重要性
  • To manage conflict of interest and ensure objectivity of its management system and process/product certification activities.
    管理各方利益沖突，并確保管理體系和過程/產(chǎn)品認證活動的客觀性
  • To identify clients’ requirements, measure its performance against those requirements, and continuously implement initiatives to improve its services.
    識別客戶要求，對照要求來測量其績效，并不斷采取措施以改善服務(wù)
  • To continuously innovate ways to serve our clients’/stakeholders’ needs.
    持續(xù)創(chuàng)新服務(wù)方式，以滿足我們的客戶/利益相關(guān)方的需要
  • To develop and offer high-quality services that meet the needs of the community and our clients regarding the quality/environmental/safety/sustainability impacts of our operations and services.
    開發(fā)和提供高質(zhì)量的服務(wù)，以滿足社區(qū)和我們客戶的與質(zhì)量/環(huán)境/安全/持續(xù)性相關(guān)的、影響我們運營和服務(wù)的需求
  • To maintain international recognition of our services in support of our clients’ current and future requirements and expectations, including continuing professional development of our staff.
    保持我們服務(wù)的國際認可，以支持我們客戶當前和未來的需求和期望，包括公司員工持續(xù)的專業(yè)發(fā)展
  • To continually satisfy the requirements of ISO/IEC 17021, ISO/IEC 17065, and ISO/IEC 17024:2012 including the national/regional versions of the same, and the related IAF Mandatory Documents and the other documents related to the various services offered by Intertek and issued by the relevant Accreditation Bodies and Sector Authority Organizations.
    持續(xù)滿足 ISO/IEC 17021 和、ISO/IEC 17065 以及 ISO/IEC 17024:2012 的要求，包括國家/地 區(qū)相同的版本、相關(guān)的 IAF 的強制文件，以及與天祥提供的各種服務(wù)有關(guān)且由相應認可機構(gòu)和地 區(qū)授權(quán)組織發(fā)布的文件
  • OUR VISION AND OBJECTIVES 愿景和宗旨/目標 Our vision is: To be a leading global solutions provider for auditing and management system needs, with global presence, local expertise, and focus on value-added and service quality.
    我們的愿景是：成為全球領(lǐng)先的方案解決提供商，滿足具有全球影響力的審核和管理體系需求、本地專業(yè)知識， 并且專注于增值和服務(wù)質(zhì)量。

為支持這一愿景和上述方針，我們建立了下列目標：

  • Customer: To provide value-added services and deliver innovative solutions to facilitate our customers’ success in the global marketplace, by offering comprehensive global Supply Chain Assurance services, unparalleled expertise and thought leadership. To deploy a “Total Customer Focus” philosophy throughout the organization.
    客戶：通過提供全面的全球供應鏈保障服務(wù)、無與倫比的專業(yè)知識和思想領(lǐng)導，提供增值服務(wù)和履行創(chuàng)新的解決方案以協(xié)助客戶在全球市場獲得成功。在組織內(nèi)推行“全面以客戶為關(guān)注焦點”的理念
  • Process: to establish and continuously improve efficient and effective processes that support deliver excellent services which add value to our customers’ business.
    過程：建立并持續(xù)提高過程的效率和有效性，以支持為我們客戶業(yè)務(wù)增值提供的卓越的服務(wù)
  • People: To promote a culture where motivated and satisfied customer-oriented employees can flourish, experience professional fulfilment, and reach their highest potential.
    人員：建立企業(yè)文化，以激勵并滿足以顧客為導向的員工的發(fā)展、積累專業(yè)實踐經(jīng)驗、并發(fā)揮其最大潛能
  • Finance: To deliver outstanding results through sound and thorough financial practices, superior profitability, and sustainable revenue growth.
    財務(wù)：通過完善全面的金融實踐、優(yōu)秀的盈利能力和可持續(xù)的經(jīng)營增長來獲得杰出的結(jié)果
  • Technology: To operate a state-of-the-art ecosystem that enables seamless service delivery, promotes innovation, and ensures sustainable competitive advantage across all aspects of our operations.
    技術(shù)：運營最先進的生態(tài)系統(tǒng)，實現(xiàn)無縫服務(wù)交付、促進創(chuàng)新，并且確保我們運營的各個方面具有可持續(xù)的競爭優(yōu)勢

以下是我們的公開文件，以便您了解我們更多信息：

聲明：獲證組織必須定期接受監(jiān)督審核并經(jīng)審核合格方可保持證書有效， 證書信息及狀態(tài)（包含有效、暫停、注銷或撤銷）可在國家認證認可監(jiān)督管理委員會官方網(wǎng)站（www.cnca.gov.cn）上查詢，也可通過certificate.validation@intertek.com及證書上二維碼信息進行查詢。暫停期間獲證組織不得以任何方式使用認證證書、認證標識或引用認證信息。證書注銷或撤銷后，獲證組織有義務(wù)立即歸還給Intertek，證書將不再有效。

認證領(lǐng)域認證規(guī)則基礎(chǔ)備案信息可至國家認證認可監(jiān)督管理委員會官方網(wǎng)站（http://cx.cnca.cn/CertECloud/institutionBody/authenticetionList）查詢。如需獲取詳細信息，可致電我機構(gòu)詳詢。

認證收費將根據(jù)認證申請方規(guī)模、行業(yè)歸屬等多種條件核定。如需獲取詳細信息，可致電我機構(gòu)詳詢。

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